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shell fuel station

Identifying, understanding and seeding the development
of future growth opportunities ahead of its peers

ENERGY

Profile: SHELL

Every day more than 20 million customers in 130 different countries visit Shell service stations for fuels, motor oils, car care products and the odd sandwich or two. In the face of fast rising global demand for energy, like many of its peers, the company has been using the latest technological solutions to both discover and produce oil and gas, process and refine products, and also develop energy from new sources. However, unlike many of its competitors, Shell has also demonstrated the benefits of its focus on leading the development of future opportunities beyond the traditional energy space. Shell’s 2007 results recorded the largest profit ever reported by a listed European company, and, despite some media accusations of obscene profits, the reality is that as fast as Shell pulls in profit, it is reinvesting it to prepare for the future. The group’s capital expenditure for 2007, excluding acquisitions and disposals, was a staggering $25.5bn. That figure is rising again in 2008 – in tabloid terms to £1.7m an hour. Of course necessity is the mother of invention and cynics could argue that there is little alternative for Shell. Production of ‘easy oil’ reserves – those that are both close to markets and relatively simple to extract - are expected to peak by 2015. This deadline has challenged Shell to extend its search for ’unconventionals’.

At the core of Shell’s success in identifying new growth opportunities in recent years has been its Technology Futures initiatives that have been led by GameChanger – the company’s corporate innovation programme. In 2003 the remit of the GameChanger team was shifted from an internal focus on idea exploitation to more of a strategic innovation role. Given the future challenges for the energy sector, Shell recognised the need to be more proactive in identifying and clarifying probable future areas of opportunity outside its traditional operations.

Shell already had a long-established reputation for long-term thinking with a dedicated scenarios team that produces a regular 20 year view on how the world is changing from a socio-economic and demographic perspective. What the new Technology Futures programme brought to the mix was an understanding of how technology from outside the energy sector fitted into the picture - in terms of how and where new technologies could both impact the world and, more specifically, the varied areas of Shell’s current and future business operations. This programme led to the identification of a number of major potential spaces of opportunity as well as major threats to the business.

Amongst other outcomes, this programme led to significant investments in renewable energy technologies that will potentially develop into multi-billion dollar businesses. In one area, that of bio-fuels, Shell has been leapfrogging the mainstream. Where others are focused on grasping the immediate opportunity of transforming food into bio-diesel and bio-ethanol, Shell is interested in a more sustainable competitive approach. Driven by new insights, the company has been exploring next generation renewable feed-stocks such as agricultural waste as well as the production of marine based algae. Subsequent investments have secured future options and are building experience outside the company’s traditional focus.

Within conventional fuel markets, in areas such as gas to liquid Shell has started to explore the viability of synthetic jet fuels as another way of improving emissions and fuel economy. Across the board, Shell’s investment in innovation is paying off as it is gaining insight from developments outside its own sector and is finding opportunities in new areas. As the energy sector stands on the edge of dramatic change, Shell, one of its early pioneers, is well positioned to lead the move into a new generation of power options for the future.

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